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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
What goes into making a perfect coffee:
It might sound simple, but that is precisely our goal: perfect coffee. To us, it's far more than a matter of tasting great. We already take care of that as a matter of principal, since nothing but fresh Arabica beans from the best high-altitude regions, gently roasted, cultivated and refined, make it into our packages. To us, perfection means that we only produce ecologically cultivated coffees in their countries of origin from small-scale farmers at Fairtrade conditions. After all, everyone benefits this way: nature and the farmers, since they get better prices and we get the finest hand-selected goods. And you get shamelessly delicious coffee. Sound perfect?
Our decaffeinated instant coffee has an outstanding reputation. This is because, unlike most decaffeinated coffees that rely on chemicals, we use a natural process, ensuring the purest and best possible tasting coffee.
Perfect for campers, travelers, students and small households, who prefer premium organic coffee in an instant.
Fairtrade contributes to sustainable development for certified producers by enabling fairer trading conditions, social change and environmental protection. Coffee is Fairtrade certified, traded, audited and sourced from Fairtrade producers, total 100%.
To make a cup of delicious Mount Hagen Fairtrade decaffeinated coffee, use 1-2 teaspoons per cup and add hot water. If desired add milk and sweetener.
Store in a cool, dry place.
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